You can check room availability online.
It is possible to reserve without a membership; however, by registering for a membership, future reservations can be made more smoothly and with more expediency.
Members will have access to their private page with ID and password.
(Registration is free.) Please consider taking this opportunity to register.
|Date of contract termination notice||No-show||Day of||Day before||3 days prior||10 days prior|
|Number of people on contract||For individuals||maximum 6 people||100%||80%||50%||20%||0%|
|For organizations||6 or more people||100%||100%||80%||50%||10%|
(Note:) The general penalty for cancellations is 1% of the originally agreed-upon fee.
If you shorten the period of your contract, you will be charged a one day penalty (for the first day) regardless.
※You may take back any alterations to your contract by 12:00 midnight 3 days prior. In the case that you miss this deadline, please contact the hotel by telephone.
Registering for a membership is free.
※You may make a reservation without registering for a membership.
From your user page, the following functions are available.
■ Confirm your registration / ■ Cancel your reservation / ■ Alter or delete your information
※You cannot alter your reservation online. If you wish to alter your reservation, please cancel and re-reserve or contact us by phone.My account
If you forget your login ID or password, you can reclaim it through the following method.
By inputting your registered email address and phone number, you can recover your login information.
We adhere to the laws and regulations related to the protection and handling of personal information in accordance with the provisions of the Personal Information Protection Law.
How the Company Handles Personal Information
The personal information in the possession of our company will be provided to third parties as necessary for the following purposes. We will suspend the dissemination of information to third parties at the request of the customer.
When outsourcing information as required to fulfill the contract, measures for appropriate management and supervision will be taken.
The Hotel Kiyomizu Gion recognizes the importance of protecting your personal information. For this purpose, regular audits and thorough education exist to ensure that we continue to merit our customers’ confidence.
Kyoto Kiyomizu Corporation